When you walk through the doors at Lake County Dental Care in Libertyville, Illinois, you can be assured that you will be listened to and treated like family. “Our patients consistently tell us that our team is different,” said Beth, who helps run the office. “They like how friendly and accommodating our team is. However, it is after they spend time with Dr. Potts that they become lifetime patients. It is rare to find a dentist that truly listens.”
Every dentist says that they care about their patients, and that is probably true. As a general rule, they also like to fix things. Dr. Potts does, too. Yet, as he gained experience, he realized there was something he loved even more than making people’s smiles healthier—he found joy in changing their lives and perspective.
Making Your Dental Visit Comfortable
One of Dr. Potts’ most satisfying experiences is helping someone overcome their dental anxiety. Everyone experiences this to some degree. For some, however, there is a deep and paralyzing fear. Dr. Potts caters to his fearful patients and has great compassion for their anxiety. He will do whatever it takes to make them comfortable.
“We’ve had patients come to our office who, because of dental anxiety, have not been to the dentist in years,” Beth continued. “The only reason they did come in was because their teeth had gotten so bad they could no longer eat. In a reasonably short time, Dr. Potts not only transformed their smile, but their outlook on dentistry in general.”
Here are just a couple of comments sent to our office:
“I think the world of your office. From the front desk to the dentist chair— it’s always a very positive experience. As you know, I came to your office many years ago out of necessity. I was in extreme pain and had to have a root canal— that was the only possible way to get me in a dentist’s office. I had years of negative experiences that made me fearful of the dentist chair. But it was your kindness, along with the sedation option, that kept me coming back. I feel as though I’ve been in a dentistry rehab program. I can now honestly say that while I don’t love the idea of going to the dentist, I do love my dentist and the team at Lake County Dental. Thank you, thank you for all you do!” ~Samuel
“When I found Dr. Potts and his team, I was so grateful to have finally found a dentist who actually cares and calls to check in on you. These days you don’t find that anymore. I have had some pretty bad luck with my mouth lately. The whole team made me feel completely relaxed. They were genuinely concerned for my well-being. I will never go to any other dentist again; they make you feel like family. Thank you to everyone at Dr. Potts’ office for being the people you are.” ~Rachel
If you’re looking for a dentist who really listens to you and addresses your concerns, we’re here to help. You may call our office to schedule an appointment, or if you prefer you may click here to request an appointment online.